Privacy Policy

Last Updated: April 15, 2025

Introduction

J3t Electrical Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete contact forms on our website
  • Request quotes or services
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Contact us via email, phone, or other communication channels

This information may include:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Project details and requirements

Information Collected via Tradify

We use Tradify, a job management software, to process and manage customer information. When you submit information through our website, it may be collected and processed by Tradify in accordance with their privacy policy.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you directly or through our partners, including for customer service, updates, and marketing purposes
  • Process your transactions and manage your account
  • Find and prevent fraud
  • Send you quotes, invoices, and service information

Disclosure of Your Information

We may share your information with:

  • Service providers and business partners who assist us in operating our website and conducting our business (including Tradify)
  • Legal and regulatory authorities, as required by applicable laws
  • Potential buyers in the event of a sale, merger, or acquisition of our business

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability

To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

J3t Electrical Services
Melbourne, Victoria
Phone: 0401 704 374

Australian Privacy Principles

J3t Electrical Services operates in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about the APPs, please visit the Office of the Australian Information Commissioner’s website.